{"product_id":"performance-management-step-by-step","title":"Performance Management, Step by Step for 2027","description":"\u003cp class=\"bsbs-lead\"\u003eHelps you run performance management that helps people do good work, not just fill in forms: clear objectives, regular check-ins, fair reviews and early action on underperformance.\u003c\/p\u003e\n\u003ch3\u003eWho it's for\u003c\/h3\u003e\n\u003cp\u003eFor line managers, team leaders, HR generalists and owners of growing businesses. You might be designing a process for the first time, repairing one that nobody trusts, or simply trying to hold better conversations within the system you already have. Where it touches on employment law, the book gives general guidance only and points you to ACAS and to HR or legal advice.\u003c\/p\u003e\n\u003ch3\u003eWhat you'll learn\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eDesign a performance system on one page with a design canvas, pilot it with one team and check its health every year.\u003c\/li\u003e\n\u003cli\u003eTurn team goals into three to five objectives per person and test each one against the SMART criteria, usually credited to George T. Doran.\u003c\/li\u003e\n\u003cli\u003eBuild a short competency framework with observable behaviours and anchored rating scales, so every manager judges against the same standard.\u003c\/li\u003e\n\u003cli\u003eRun regular check-ins, give feedback with the Situation–Behaviour–Impact (SBI) model and keep a brief evidence log.\u003c\/li\u003e\n\u003cli\u003eConduct fair year-end reviews, calibrating judgements on a performance and potential grid and guarding against common biases.\u003c\/li\u003e\n\u003cli\u003eLink performance and pay with a merit matrix, keep the pay conversation apart from development and check decisions for equal pay risks.\u003c\/li\u003e\n\u003cli\u003eTurn underperformance around with early diagnosis, informal support and, when needed, a fair improvement plan, and hold career conversations that lead to development plans.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWhat's inside\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e53 pages, 8 chapters\u003c\/li\u003e\n\u003cli\u003eEvery chapter follows the same pattern: key concepts, a numbered step-by-step method, an illustrative example from a fictional UK organisation, a tool (a table, template or diagram you can copy and use), common mistakes, a recap of the key steps and a short exercise to try on your own work. Tools include a performance system design canvas, an individual objectives form, a competency framework template, a calibration grid, a merit matrix template and a performance improvement plan.\u003c\/li\u003e\n\u003cli\u003eA 30-60-90 day action plan with a checklist for each phase, an annual performance calendar and a glossary\u003c\/li\u003e\n\u003cli\u003ePDF in A4 format — read on screen or print\u003c\/li\u003e\n\u003cli\u003eInstant download after purchase\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eContents\u003c\/h3\u003e\n\u003col\u003e\n\u003cli\u003eDesigning a Performance System That Works\u003c\/li\u003e\n\u003cli\u003eSetting Individual Objectives\u003c\/li\u003e\n\u003cli\u003eDefining What Good Looks Like\u003c\/li\u003e\n\u003cli\u003eRunning Performance Check-ins and Feedback\u003c\/li\u003e\n\u003cli\u003eConducting Fair Year-End Reviews\u003c\/li\u003e\n\u003cli\u003eLinking Performance and Pay\u003c\/li\u003e\n\u003cli\u003eTurning Underperformance Around\u003c\/li\u003e\n\u003cli\u003eHolding Career Conversations and Development Plans\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch3\u003ePart of The Business Library\u003c\/h3\u003e\n\u003cp\u003eThis title is one of the 55 ebooks in \u003ca href=\"\/products\/the-business-library\"\u003eThe Business Library\u003c\/a\u003e, available together for £109 (worth £1,437 if bought separately: the total of the individual prices of the included titles in our store). It is also included in \u003ca href=\"\/products\/the-ultimate-business-bundle\"\u003eThe Ultimate Business Bundle\u003c\/a\u003e, which adds 8 checklists and toolkits and 10 workbooks — all 73 products for £147.\u003c\/p\u003e","brand":"Business Step by Step","offers":[{"title":"Default Title","offer_id":59143571308876,"sku":"BSBS-31","price":21.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1101\/3147\/8860\/files\/bsbs-31-performance-management-step-by-step-3d.jpg?v=1791672123","url":"https:\/\/businessstepbystep.co.uk\/products\/performance-management-step-by-step","provider":"Business Step by Step","version":"1.0","type":"link"}