Employee Engagement, Step by Step for 2027

Shows you how to understand what drives engagement, measure it with a survey people will answer honestly and turn the results into action your teams can see.

Who it's for

For line managers, team leaders, HR professionals and owners of growing organisations who want people to bring more of themselves to work, and know that a survey alone changes nothing. If you manage a team but will not run the survey yourself, the book suggests starting with Chapters 4 and 5.

What you'll learn

• Understand what drives engagement through four lenses: William Kahn, Frederick Herzberg, Edward Deci and Richard Ryan, and the four enablers described by Engage for Success.
• Design a short survey from a question bank, choose between an annual survey and pulse surveys, and protect anonymity and personal data.
• Read the results with response rates, heat maps, a simple driver analysis and comment themes, without identifying anyone.
• Turn results into one to three team actions in a planning session, and report back with a regular “you said, we did”.
• Build four weekly manager habits (clarity, support, recognition and growth) and hold short engagement conversations apart from performance reviews.
• Give employees a real voice with the right mix of listening channels, design a recognition programme and spot early signs of burnout.

What's inside

• 45 pages, 7 chapters
• Every chapter follows the same pattern: key concepts, a numbered step-by-step method, an illustrative example from a fictional UK organisation, a tool (a table, template or diagram you can copy and use), common mistakes, a recap of the key steps and a short exercise to try on your own work. Tools include an engagement driver checklist, a survey question bank, a results analysis grid, a team action plan and a recognition programme planner.
• A 30-60-90 day action plan that takes you from your first survey to your first “you said, we did”, and a glossary
• PDF in A4 format — read on screen or print
• Instant download after purchase

Contents

1. What Drives Engagement
2. Designing a Survey Worth Answering
3. Reading the Results
4. Turning Results into Team Action
5. The Manager’s Role Day to Day
6. Giving Employees a Real Voice
7. Sustaining Engagement Through Recognition

Part of The Business Library

This title is one of the 55 ebooks in The Business Library, available together for £109 (worth £1,437 if bought separately: the total of the individual prices of the included titles in our store). It is also included in The Ultimate Business Bundle, which adds 8 checklists and toolkits and 10 workbooks — all 73 products for £147.